Frequently Asked Questions
All apartments are made ready by a coordinated effort of our maintenance team, vendors, and office staff. Your apartment will be freshly painted, professionally cleaned, any needed maintenance performed, followed by a detailed make-ready inspection to ensure your new home is in tip-top condition for your move.
Yes, for your convenience we have a professional maintenance team on-site ready to assist you with all your maintenance needs. Additionally, we offer 24/7 emergency maintenance.
For non-emergency service requests, you can submit a work order through our convenient, user friendly, online Resident Portal. If you need assistance or have any questions regarding how to submit a request or navigate the portal, you can contact our office and a team member will be glad to assist. For all emergency needs, during or after business hours, you will call our office, select the prompt for maintenance emergencies, and leave a detailed message with your name, apartment number, best callback number, a brief description of your emergency and our on-call maintenance team will assist right away.
We have on site maintenance staff during normal business hours to perform service requests. Work orders are addressed in the order they are received unless it is an emergency.
With your permission, we can perform service requests when you are not home. When a work order is submitted in the resident portal, you will be asked if we have permission to enter. If we are not granted permission to enter, a maintenance technician will contact you to schedule the repair.
If the office is open, we are happy to let you in during normal business hours. After hours, a maintenance technician will give you access for a nominal charge.
Yes, we encourage you to decorate your apartment. We ask upon move out that any nail holes are filled in.
Fitness center, conference room, resident lounge, on-site storage for an additional fee, complimentary bike storage, common area Wi-Fi, community roof deck with gas grill, 24 hour package room.
Our residents have access to amenities 24/7.
Yes. An unassigned space is $40/month, premium reserved spaces are $70/month and tandem spaces are $60/month (includes 2 spaces).
We supply a washer and dryer in all of our apartment homes!
Yes, we love pets! We welcome cats and dogs for a nominal monthly fee.
$50 per month, per cat and $75 per month, per dog
No weight restrictions. Restricted breeds are as follows: Pit Bull, Staffordshire Terrier, Rottweiler, German Shepherd, Presa,Canario, Chow Chow, Doberman, Akitas, Wolf-hybrids, Mastiff, Cane Corso, Alaskan Malamute.
Washer/Dryer, stove, refrigerator, garbage disposal, microwave.
We do not offer furnished apartments at this time but can refer you to one of our trusted furniture rental contacts.
We do offer short term leases depending on the season and availability. Contact our office today to inquire on the lease terms we are currently offering.
We use the Butterfly system which allows our residents to have 24/7 access to the package room.
Treadmill, rowing machine, elliptical, free weights, and stretching area with yoga balls.
Quiet hours are 11PM - 7AM. No fees for communal spaces. Amenities are open 24/7.
There is never a charge to take a tour and we are happy to show you around our beautiful community!
We accept walk ins, however we encourage appointments so that we can ensure we are available and there is no wait.
We are on site everyday during normal business hours.
All applications can be submitted through our website. Simply go to the "floorplans" tab, then select your desired apartment. The process is quick, easy, and secure!
Approximately 48 hours.
$500 at the time of application, which will be held as a security deposit if you are approved, plus a one-time $100 lock and key fee. Upon move in, you will pay the prorated rent for that month. We do not charge an application fee or require last month's rent.
Online payments through our secure, user friendly, resident portal are encouraged. You can schedule recurring payments or make payments manually each month. Checks and money orders are also accepted.
Other than optional parking, storage and pet fees, there are no monthly charges other than rent.
Yes, minimum coverage requirement is $300,000 in liability and $12,000 in personal property.
You will be responsible for gas, electric, water and sewer. All utilities are individually metered so you only pay for your actual usage.
All contact numbers will be provided on your Welcome Home letter prior to your move in date.
RCN, Comcast or Verizon. We recommend RCN.
We do offer resident referral bonuses from time to time. Contact our office for current specials.
Lease terms and rental rates are contingent on availability.
Security deposits are non transferrable, however security deposits are refundable.
We do not permit subletting as all of our residents must complete the application process including background screening.
We offer 2 lease break options should you need to terminate your lease: 1.) Provide 60 day's notice and pay a penalty fee equal to 2 month's rent. 2.) Pay rent until a new resident moves in or your lease expires, whichever occurs first.
Yes, Fairmount MBTA is within walking distance.
We are just seconds away from Stop and Shop, Walgreens, and various other shops and restaurants.
The City of Boston offers various education options for Hyde Park residents.
5 mile drive to Dedham Dog Park but plenty of other places to walk your fury friend nearby.
Yes, Blue Hills Reservation is minutes away.
We are located less than 1 mile from Stop and Shop, Shaw's, Walgreens, and various restaurants, café's, shops and more.
Walking distance to Coffee Break Café.
Didn't find an answer?
Our team is always ready to answer your questions.
The staff here have been great. Inesita has a very positive energy which I like. Everyone (Sasha, Inesita, and Judy) have been professional and helpful in answering all my questions.- Ifeanyi O
Ms.Santos was more than helpful. I have been extremely happy with my experience so far.- N Mahoney
The building has excellent amenities and it is very pet friendly. Maintenance has been professional and timely each time I have sent a request. Management is helpful.- R-Mendoza